Refund policy

Daisy Product Line – Limited Warranty Policy

Warranty Period

All products in the Daisy product line are covered by a 30-day limited warranty from the date of delivery.

What This Warranty Covers

This warranty applies only to manufacturing defects in materials or workmanship under normal use. If a defect arises within the warranty period, we will, at our discretion:

  • Repair the product, or
  • Replace the product with the same or a comparable model

What This Warranty Does Not Cover

This warranty does not apply to damage or failure resulting from:

  • Misuse, abuse, or neglect
  • Improper handling, installation, or operation
  • Unauthorized modifications or repairs
  • Exposure to extreme environmental conditions (e.g., moisture, heat, corrosion)
  • Accidental damage, including drops, impact, or liquid exposure
  • Normal wear and tear

How to Make a Return Claim

To initiate a return claim, make a request at the link below:

https://tracking.controlport.co.uk/e9ab6870/2032/return/1e5778

We may request that the product be returned for inspection before approving a claim.

Limitations and Disclaimers

  • This warranty is limited to the original purchaser and is non-transferable.
  • Liability is limited to the repair or replacement of the product.
  • We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

This policy is subject to change without notice.